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      Frequently Asked Questions


 

General Information

Payment by Check or Postal Order

Payment is handled by RegSoft. In addition to credit card, you could also pay by cheque or postal order. Go to the order form and click on the product you wish to purchase. The link will open in a new page. If you do not wish to pay by credit card online, other payment options are available at the top section of the page.


AJMenu/DHTML Menu Creator

Why do certain form elements such as text fields go above AJMenu?

The HTML form input element has priority over all other layers, including the menus created by AJMenu. This is a browser-related problem and applies to all DHTML/JavaScript menus. To work around the problem, you have to position and arrange the menus such that do not overlap with the form inputs.

Alternatively, you could use NavWinButton, our java menu applet which uses system popup menus to overcome the problem.

 

Can the submenus of AJMenu go over frames?

The submenus cannot 'go over frames'. This is the due to the fact that each frame displays a separate web page and the submenu cannot be configured to display on web pages in other frames. NavSurf.com offers a Java navigation menu which uses system popup menus to overcome this problem. Click here to view the online demo and download the menu with full working examples and documentation.

 

Can the menus go over Flash plugins?

The menus can go over Flash plugins by setting the value of the wmode parameter in the Flash plugin to transparent:

<param name="wmode" value="transparent">

Note however that this feature is not supported by Netscape 4.x browsers.

 

The submenus do not appear at the correct position. What could be the problem?

The problem normally occurs when the menus are placed within absolute positioned HTML elements (through the use of <div> or <span> tags). This would causes errors in the calculation of the menu position. To fix the problem, place the menu on the page using standard relative positioning.

It is generally good practice to avoid the use of absolute positioning as different browsers may differ slightly in absolute font size and format, causing display problems when carefully-positioned elements are used. Moreover, Netscape 4.x does not support the use of <div> and <span> tags for positioning.


All Menu Applets

How do I remove the "About the applet" link?

The link to NavSurf.com can be removed by purchasing the menu. Ordering information as well as the license agreement can be found at the order page.

If the "About the applet" link is not removed after replacing the old files with the registered ones, the problem is probably due to the web browser fetching the class files from the cache instead of reading the new files. In this case, flush the cache, set the cache settings to "automatic" and reboot the computer. You might also want to try viewing the web page from another browser or computer to verify that the link is absent.

 

Is it possible to make the applet background transparent?

Java applets cannot be set to transparent as the underlying content is not known to the Java Virtual Machine (JVM). In fact, the default color is grey which is displayed while the applet is being loaded. The background of every menu applet can be configured by specifying either the background color via the "bgcolor" parameter, the background image via the "bgimage" parameter or a combination of both parameters.

 

How do I configure the applet to open the link in the same window?

To open the link in the same window, set the value of the "target" parameter to "_self":

<param name="target" value="_self">

The menu does not initialize properly or displays correctly only after several refreshes.

The problem usually occurs when percentage values are specified for the width or height of the menu. For the menus to display correctly, the width and height values must be absolute values.

 

How do I configure the applet to open the link in a specific frame?

To open the link in the designated window, set the value of the "target" parameter to the name of the frame:

<param name="target" value="name_of_frame">

The name of the frame can be found in the html page that generates the frames (e.g. index.htm or default.htm).

 

The web server does not accept filenames which contain "$".

The problem could be solved by placing all the .class files in a zip file and specifying the archive file in the applet tag:

<applet archive="zip_file.zip" code="name_of_applet.class" ...>

Browser Compatibility

Please refer to the browser compatibility table.


NavBar Deluxe

Can the menus display over frames or HTML content?

NavBar Deluxe menus cannot be displayed outside the allocated applet area and no html content can be placed in the applet area. It is a limitation of the Java technology and there is no workaround. If you are looking for menus that can go over frames or html content, please try NavWinButton.



How do I remove the shading of the menu borders?

The menu border shading can be removed by setting the value of the "menuborder" parameter to "no".

<param name="menuborder" value="no">

 

How do I remove the shading of the menu header?

The menu border shading can be removed by setting the value of the "barbutton" parameter to "no".

<param name="barbutton" value="no">
 

 

NavWinButton

Can I configure the color of the popup menus?

The color and font of the popup menus depend on the system settings of the user and cannot be configured due to technical aspects of the Java language.

 

Can the menus open on mouseover over the instead of mouse click?

This feature cannot be implemented due to the technical issues in the implementation related to the Java programming language.


NavMenu Pro & NavMenu Pro NE

Why do certain menus automatically open after loading?

The menu open automatically because the "openmenu" parameter was defined, which specifies the menus to open after loading. To disable this feature, the parameter should be removed completely.

 

How can I set the text alignment of the menu items?

You could set the text alignment for the menu items using the "textalignment" parameter. Possible values are "left", "center" and "right".

<param name="textalignment" value="right">

 

The menu items on the bottom section of the menu are not displayed.

The menu items can only be displayed in the area allocated to the applet. The width and height of the area are defined in the <applet> tag and should be set a value large enough for all the menu items to be visible.

Note that the width and height values must be absolute values. Setting them to percentage values will cause problems in the menu display.

 

Can the submenus open on mouseover instead of mouse click?

This feature was implemented and abandoned because it can cause the menu behaviour to be erratic. Consider the following example:

The user moves the mouse over menu 1. The submenu opens. Next, he moves the mouse down to menu 2 which contains another submenu. The first submenu closes and the second submenu opens. As a result, the mouse is now over another menu item instead of Menu 2. If this menu item contains a submenu, it will open and the second submenu will close immediately without leaving the user time to navigate.


Please do not hesitate to contact us if you have any doubts after going through the FAQ.

 

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